Job Opportunities

Intercambio is a fun, diverse group of passionate people working together to unite communities. We believe that connecting and communicating make our community stronger, safer and more prosperous. We have offices in Boulder, Lafayette and Longmont.

Job Title:                       National Program Coordinator
Reports to:                    National Program Director
Regular schedule:        30 hours per week
Employee Category:    Part-time, temporary

General Statement of Duties

The National Program Coordinator will perform administrative tasks and help with Partner (customer) interface to support the goals and strategies of the National Program. This position is temporary, with the possibility of becoming a regular Intercambio employee.

Responsibilities

  • Provides excellent customer service to all partners and potential partners
  • Enters and updates contact information for conference attendees and Live Online attendees into Intercambio’s Salesforce database
  • Writes and manages the distribution of bulk emails using a marketing automation platform system, including:
    • Conference follow up
    • Live online follow up
    • Quarterly partner newsletters
    • Monthly prospect emails
    • New inquiries
  • Coordinates Partner training logistics
    • Manages partner training times and dates
    • Administers and manages data from the Partner questionnaire
    • Conducts Partner check-in prior to training
    • Makes Partner follow up calls
    • Maintains conference scheduling spreadsheet
    • Replies to all general inquires and questions
  • Records results of Website Analytics and updates
  • Packs and ships all new orders
  • Coordinates inventory tracking with Director of Operations
  • Maintains financial files for Director of Operations

Required Qualifications

  • Excellent customer service and communication skills
  • Data entry experience
  • Experience using Microsoft office applications – especially Outlook and Excel
  • Skill at paying attention to detail
  • Skill at managing multiple priorities
  • Experience with using and maintaining filing systems
  • Ability to lift up to 25 pounds

Desired Qualifications

  • Experience using Salesforce
  • Experience writing emails using systems such as constant contact, mail chimp etc.
  • Experience with shipping through the US Postal Service
  • Driver’s License
  • A vehicle that can be used to transport inventory from storage to office on a regular basis

Salary commensurate with skills and experience.

To apply, please send your cover letter and resume to jobs@intercambio.org