If you don’t find the answer to your question(s) below, please feel free to contact us directly.  If you prefer to order via paper form you can download a PDF order form.

Visa, MasterCard, Discover, checks, and Purchase Orders. Orders to individuals and first time orders must be accompanied by payment or a purchase order. Credit card orders will not be shipped until credit card is charged. Purchase orders may be sent to orders@intercambio.org.

Orders placed on-line by noon MST/MDT Monday through Friday will ship the same day. Orders placed by phone or email generally ship within 1-2 business days. After shipping, media mail typically takes 5-8 days to arrive; priority mail will arrive within 2-3 days.

As a nonprofit, we ask our customers to pay for their own shipping.

Shipping is calculated for you when you order online. If you have any questions, or need help calculating your shipping costs, please do not hesitate to contact us. Expedited shipping is available for an additional fee.

All products offer a quantity discount.
Confidence and Connections is based on your total book purchase: 1-49 and 50+.
The Immigrant Guide and Pronunciation Fun quantity discounts occur at a quantity of 100 and 500 books.  

Listening tracks for Confidence & Connections are available on the Intercambio app, which can be used on tablets and smartphones. To download the free app, visit:

Intercambio.org/AppleICApp (Apple products)

Intercambio.org/AndroidICApp (Android products)

Once the app is installed and opened, you will select the appropriate Level (number and letter). You will then see the track list for the book and be able to play the listening track for your lesson.

All sales are final. 

The Immigrant Guide is offered in English, Spanish, Arabic, Burmese, Karen, and Somali.  Please check the Immigrant Guide page for the most up-to-date languages offered.

Knowing that many immigrants have a basic understanding of English, we have written this guide with the most basic vocabulary possible while still providing important information. We have added pictures to the English and Spanish versions of the guide to illustrate certain topics.

We offer a FREE PDF Download of our placement test to help you determine the best level for your student(s). This short oral and written test makes it easy to assess your students’ reading, writing, listening and speaking abilities. The step-by-step instructions make it easy for anyone to assess a student’s English skills.

Download Placement Test