New IRS Collection Plan

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The IRS has a $400 billion debt that they have not been able to collect!  Starting in the spring of 2017, the IRS has hired private debt collection agencies to go after these back taxes. Collectors from four private contractors will begin calling Americans who owe overdue taxes and penalties to demand payment.


People who know that they owe back taxes should be aware that they may receive written notice from the IRS that their account is being transferred to a private collection agency. The designated private agency will then send a second letter to the taxpayer (and their tax-preparer representative if they have one) confirming this transfer.

The four agencies chosen as contractors for the IRS are identified as:


CBE Group

1309 Technology Pkwy

 Cedar Falls, IA 50613


 200 Crosskeys Office Park

 Fairport, NY 14450


 333 N Canyons Pkwy

 Livermore, CA 94551


 325 Daniel Zenker Dr

 Horseheads, NY 14845


These private collection agencies must identify themselves as contractors for the IRS. These agencies:

  • Must follow Fair Debt Collection Practices Act (
  • Must be courteous and respect taxpayers’ rights
  • Are authorized to discuss payment options, including setting up payment agreements
  • Will not ask for payment on a prepaid debit card, iTunes card or wire transfer
  • Will inform taxpayers about the legitimate electronic payment option on gov/payments or

checks made payable to the US Treasury and sent directly to the IRS, not the collection agency.


But Beware!  There are still scammers out there masquerading as the IRS who may call, threaten and try to trick you into sending money to them.  If you get such a call from someone you believe may be a scammer, you should report it to (Treasury Inspector General for Tax Administration) or call 1-800-366-4484.  If you know you owe taxes or think you may owe taxes, call the IRS at 800-829-1040.  IRS staff can help you.


Protect yourselfThe IRS will never:

  • Call to demand immediate payment over the phone, nor will the agency call about taxes owed without first having mailed you several bills.
  • Call or email you to verify your identity by asking for personal and financial information.
  • Demand that you pay taxes without giving you the opportunity to question or appeal the amount owed.
  • Require you to use a specific payment method for your taxes, such as a prepaid debit card.
  • Ask for credit or debit card numbers over the phone or email.
  • Threaten to immediately bring local police or law-enforcement groups to have you arrested for not paying.

Questions? Call the Community Protection Division: 303-441-3700


Boulder Office: Justice Center, 1777 6th St., Boulder, Colorado 80302   303.441.3700  fax: 303.441.4703

Longmont Office: 1035 Kimbark, Longmont, Colorado 80501  303.441.3700  fax: 303.682.6711   email:   TDD/V: 303.441.4774

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© Boulder County District Attorney’s Community Protection Division 2017