Job Opportunities

Why work for Intercambio? Intercambio is a dynamic, growing nonprofit in Boulder County that strives to ignite human potential by cultivating a world where people from different cultural backgrounds connect, communicate and engage. We provide a fun, challenging, engaging and professional environment that connects immigrants and volunteer English teachers, as well as donors to our purpose: Uniting Communities.  We have offices in Boulder and Longmont.  Come join our team!

CC English Support and Outreach Intern

Employee Category:   Unpaid Internship
Reports to:                      CC English Manager
Location:                        Remote
Terms:                             10-20 hours a week, commitment of at least 4 months or one semester

General Description:  CC English is a new online platform to connect English learners with volunteer teachers throughout the country.

This position will be responsible for supporting the administration of the CC English platform, as well as general communications with program participants, both students and volunteer teachers.

Responsibilities:

  • Conduct phone surveys to gather information about CC English participants’ experiences using standard questions and scripts. Document answers to survey questions and conversations.
  • Provide technical support to program participants or refer issues to other CC English staff using program guidelines.
  • Document issues and solutions.
  • Through providing support and using the CC English platform, gain a general understanding of features and operations and suggest improvements.

Required Qualifications

  • Excellent customer service skills.
  • Willingness to make phone calls to survey
  • Experience using word processing, database and spreadsheet software.
  • Willing to work remotely.
  • Demonstrated skill at working independently.
  • Organizing skills.
  • Skill at paying attention to detail.

Desired Qualifications

Lived multicultural experience. Bilingual – fluency in English and another language.

 

To apply, send a cover letter letting us know why you would like to intern for Intercambio and how you meet the required qualifications, and a resume to intern@intercambio.org.